Invite your team

Owners and admins can invite colleagues from your team page. You enter their work address, choose a role, and press Invite.

What happens next

1. 1We email themThe message names your organization, who invited them and the role. The link identifies the invitation, so somebody invited by two companies gets two messages that do different things.
2. 2They sign in, or create an accountThe invitation is tied to the address it was sent to. They have to be signed in as that address, with it confirmed, before they can accept.
3. 3They acceptAccepting is a button, never automatic. A link opened by accident in a preview pane does not join anybody to anything.

Pending invitations

Your team page lists invitations that have been sent and not yet accepted, and marks the ones that have expired. Invitations last fourteen days. An expired one is not a failure to explain, it is just one to send again.

It has not arrived

• Check the address on the pending list. The commonest cause is a typo nobody noticed.
• Ask them to check their spam folder, and to search for the organization name rather than for us.
• Send them the link directly. It works whether or not the email did.