BILLING
Invoices and receipts
Where to find them, what is on them, and how to change the details they carry.
Every payment produces an invoice. They live in the billing portal, which an owner opens from the billing page with Manage billing.
What you can do there
- Download every invoice and receipt.
- Update the payment method.
- Change the billing address and the company details that appear on the invoice.
- Add or correct a VAT number.
- Cancel a subscription.
VAT and tax
Tax is calculated at checkout from the billing country and the VAT number on the account. Adding a valid number for a business in another EU member state applies the reverse charge on future invoices; it does not retrospectively change ones already issued.
Questions we get asked
Was this page helpful?