BILLING

Buying evaluations

How the meters work, how to top up, and what happens when you run out mid-project.

Evaluations are counted on two meters, and which one a run touches is decided by your plan rather than by what you pick at the time.

MeterWho uses itRenews
PublicAccounts with no private allowance, which means CommunityNever. One, in total.
PrivateAccounts with a private allowance, which means LabWith the billing period

Deriving it from the plan rather than from the visibility you chose closes a hole: visibility can be flipped while a run is queued, and an intent-keyed meter would let a run be charged to one counter and returned from the other.

Topping up

Owners buy more from the billing page. A purchase is available immediately, and packs are spent before the plan's own allowance so nothing you bought expires while an included run sits unused.

Running low

Your remaining balance is shown in the header while you are signed in, and you are warned when you have used most of it, with enough left to raise a purchase order before you hit the wall.

Questions we get asked

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Scope. VetEval measures model performance on veterinary examination items. It is not clinical advice, and no result here licenses a model for clinical use.